Simple pricing for your devices and your team
Personal plans for your own devices, with the whole product on every plan. Business for IT teams, priced per technician. Prices are in USD.
Personal plans
For your own devices: one person, the whole product, limited only by the number of devices.
Up to 3 devices, free.
- Up to 3 devices
- The whole product: organizations, scripts, patching, policies and alerts
- Browser terminal, files and remote screen
- Community support
or $8/mo billed yearly - save 20%
Up to 5 devices for one flat price.
- Up to 25 devices
- Everything in Free
- Share single devices with people you choose
- Email support
or $28/mo billed yearly - save 20%
For fleets that need a team.
- Everything in Pro
- Up to 20 devices
- Share devices with your team (control or view only)
- Priority support
Business
For IT teams and providers: unlimited devices and organizations, a license per technician.
or $79.20/mo billed yearly
Unlimited devices. Pay per technician.
- Unlimited devices and organizations
- A license per technician, assigned and moved freely
- Always-on agent on company PCs
- Roles per organization for your team
- 14 day free trial with 2 licenses
Start free and upgrade whenever you are ready. Prices are in USD.
Compare the plans
Every plan has the whole product. What changes is who it is for and how many devices it covers.
| What you get | Free | Pro | Ultimate | Business |
|---|---|---|---|---|
| Plans and limits | ||||
| Priced Personal plans per account, Business per technician license. | Per account | Per account | Per account | Per technician license |
| Devices Only the number of devices changes between personal plans. | 3 devices | 25 devices | 250 devices | Unlimited |
| Organizations and groups Working with other people across organizations is Business. | Your own | Your own | Your own | Unlimited |
| Technicians working together Each technician holds a license from the business pool. | Not included | Not included | Not included | A license per technician |
| Share single devices The person at the PC allows each session, or the PC's access PIN lets them in. | Not included | Control or view-only | Control or view-only | Not included |
| Remote access | ||||
| Remote screen The PC's own screen in the browser, peer to peer when possible. | Included | Included | Included | Included |
| Background tools Processes, services, event logs, files, registry and terminal. | Included | Included | Included | Included |
| MyTeamPoint Remote for Windows Each device in its own window, the Windows keys sent to the PC. | Included | Included | Included | Included |
| Device management | ||||
| Inventory and change history Hardware, software and security state, with 180 days of changes. | Included | Included | Included | Included |
| Patch management Windows Update, apt and dnf, on your schedule. | Included | Included | Included | Included |
| Software deployment Our own Chocolatey cache and your signed installers. | Included | Included | Included | Included |
| Automation and support | ||||
| Scripting and jobs Signed per device, approved with an authenticator or passkey. | Included | Included | Included | Included |
| Policies Inherit, Set or Enforce at five levels. | Included | Included | Included | Included |
| Alerts and routing Thresholds, routing rules, quiet hours and a daily digest. | Included | Included | Included | Included |
| Checks and uptime Web, port, ping, file, registry and script checks on the devices of your organizations. | Included | Included | Included | Included |
| Automation rules Fix and escalate on alerts, checks, tickets and threats, with actions a person approved. | Included | Included | Included | Included |
| Help desk and the person at the PC | ||||
| Get help requests Tickets from the PC with the device's facts. | Included | Included | Included | Included |
| Help desk Tickets from the PC, the web and the API, response times in business hours, templates, canned replies and time. | Included | Included | Included | Included |
| Team help desk Assign tickets to other technicians and see the numbers per technician. | Not included | Not included | Not included | Included |
| Chat with the person at the PC In the MyTeamPoint app on the PC; the conversation is saved on a ticket. | Included | Included | Included | Included |
| Sound and file transfer Hear the PC in the remote screen (Chrome and Edge) and pass files both ways. | Included | Included | Included | Included |
| Security readiness and insight | ||||
| Security score Antivirus, firewall, encryption, updates and more, per device and per organization. | Included | Included | Included | Included |
| Microsoft Defender Its state, scans, new definitions and threat actions, approved like every job. | Included | Included | Included | Included |
| Operations dashboard Devices, alerts, updates, checks, tickets and security on one screen, with a wall display. | Included | Included | Included | Included |
| Reports and exports Ready reports or your own, as CSV, Excel and PDF files. | Included | Included | Included | Included |
| Network discovery Find every device on an office network, after an admin confirms you may scan it. | Included | Included | Included | Included |
| Billing and the calendar | ||||
| Quotes and invoices Time and charges from tickets, numbered invoices with a PDF and a link by e-mail, quotes accepted online. | Included | Included | Included | Included |
| Contracts and recurring billing A fixed fee, per device, per user or prepaid hours, billed every period, with reminders of unpaid invoices. | Included | Included | Included | Included |
| Online payments Clients pay by card into your own Stripe account. MyTeamPoint takes no fee. | Included | Included | Included | Included |
| Your business details and logo On invoices, quotes, assessments and the pages your clients open. | Included | Included | Included | Included |
| Your brand only Client pages and PDFs without "Made with MyTeamPoint". | Not included | Not included | Not included | Included |
| Appointments and a booking page Visits on tickets, invitations for any calendar program, a booking page confirmed by an e-mailed code. | Included | Included | Included | Included |
| Team calendar Book and see other technicians' appointments. | Not included | Not included | Not included | Included |
| Microsoft 365, antivirus and assessments | ||||
| Microsoft 365 and Entra ID Read only, with one approval by the client's administrator: users, licenses, roles and devices. | Included | Included | Included | Included |
| Microsoft 365 security score Multi-factor sign-in, administrators, old sign-in methods and more, per tenant. | Included | Included | Included | Included |
| Antivirus consoles Bitdefender GravityZone and Sophos Central, read only. | Included | Included | Included | Included |
| Security assessments A branded PDF of a client's security, shared by a link. | Included | Included | Included | Included |
| AI | ||||
| AI assistant Ask about devices, tickets and invoices. Every change it proposes waits for a person. Off until you switch it on. | Included | Included | Included | Included |
| AI in the help desk, scripts, reports and automation Summaries, replies and triage suggested, scripts, reports and rules drafted from a sentence. A person applies each one. | Included | Included | Included | Included |
| AI assistants (MCP) Claude, VS Code and others read as you, by key or browser sign-in. Every change waits for a person. | Included | Included | Included | Included |
| Security | ||||
| Audit log Every session, job and policy change. | Included | Included | Included | Included |
| Tenant isolation Each workspace sees only its own data, tested over every route. | Included | Included | Included | Included |
| Business device protection Restarts after a crash, uninstall asks for the portal's removal code, and an alert when a PC is stopped or removed. Administrators are never locked out. | Not included | Not included | Not included | Included |
| Plan allowances | ||||
| File storage Ticket attachments, chat screenshots and report files. | 1 GB | 5 GB | 20 GB | 50 GB, plus 5 GB per license |
| Automation rules per workspace How many rules your workspace can keep. | 5 rules | 25 rules | 100 rules | Unlimited |
| Scheduled reports E-mailed as a sign-in link, never as the file. | 2 schedules | 10 schedules | 50 schedules | Unlimited |
| Public API calls For your own tools and AI assistants; 60 a minute per key. | 1,000 a day | 10,000 a day | 50,000 a day | 100,000 a day |
| Microsoft 365 tenants Connected tenants per workspace. | 1 tenant | 3 tenants | 10 tenants | Unlimited |
| Scheduled assessments Assessments that run by themselves. Running one by hand is not limited. | 1 schedule | 5 schedules | 20 schedules | Unlimited |
| AI messages a month One question to the assistant or one use of an AI feature. | 30 messages | 300 messages | 1,000 messages | 500 per license |
| Onboarding and support | ||||
| Help center and FAQ Guides for every step, from install to policies. | Included | Included | Included | Included |
| Support by email A person reads every message. | Included | Included | Included | Included |
Talk to us
Many technicians, many clients or terms of your own? Tell us what you need and we will shape a plan with you.
- Pricing for large license pools
- Yearly billing and invoices
- A direct line to the people who build it
Pricing questions
What counts as a device?
Any Windows, Mac or Linux computer or server with the agent installed. Free covers 3 devices, Pro covers 25 and Ultimate covers 250. Business has no device limit.
Do I need a credit card to start?
No. The Free plan costs $0 and needs no card. Add up to 3 devices and try everything.
What is the difference between a personal plan and Business?
A personal plan is yours alone and covers your own devices. Business is a workspace for a company or an IT provider: unlimited devices and organizations, and a team of technicians who each hold a license.
How do technician licenses work?
The business buys a number of licenses and the owner assigns them to technicians, moving them to someone else at any time without changing the bill. Buying more is charged for the rest of the period; a reduction applies at the renewal.
Can I try Business for free?
Yes. Create a business and you get 14 days with 2 technician licenses and unlimited devices, no card needed. One trial per company domain.
Are devices really unlimited on Business?
Yes. Business has no device limit and no price per device: you pay for technician licenses only. Devices you have defined but not enrolled yet never count.
What happens when I reach my device limit?
Adding a device past your plan's limit is refused with a plain message that offers Pro, Ultimate or Business. The devices you already have keep working.
Can I change plans later?
Yes. Start on Free and move to Pro or Ultimate whenever you need more devices. When your team needs to work together, create a business.
How does sharing work?
On Pro and Ultimate you can share single devices with people you choose and decide, device by device, whether each person gets full control or view-only access. Free cannot share. Each session is allowed by the person at the PC, or by the PC's access PIN when one is set there.
Is there a discount for paying yearly?
Yes. Pay yearly and you save 20 percent: Pro is $96 a year instead of $120, and Ultimate is $336 a year instead of $420.
Is the help desk in the personal plans?
Yes. Every plan, Free included, has a help desk for your own devices: tickets, response times, templates, canned replies and time. Assigning tickets to other technicians and the support mailbox are Business.
What else changes between the plans?
Each plan has allowances besides devices: file storage (1 GB on Free, 5 GB on Pro, 20 GB on Ultimate, 50 GB plus 5 GB per license on Business), automation rules (5, 25, 100, unlimited), scheduled reports (2, 10, 50, unlimited), public API calls a day (1,000, 10,000, 50,000, 100,000), Microsoft 365 tenants (1, 3, 10, unlimited), scheduled assessments (1, 5, 20, unlimited) and AI messages a month (30, 300, 1,000, and 500 per license on Business). Business also keeps check and security history longer.
Can I bill my clients on a personal plan?
Yes. Quotes, invoices, contracts and payments are on every plan, Free included, and so are online payments into your own Stripe account: Stripe charges you its fees and MyTeamPoint takes none. On Business, owners and admins bill while technicians log their time, and client pages and PDFs can leave out "Made with MyTeamPoint".
Is the AI assistant included?
Yes, on every plan, within a number of AI messages a month: 30 on Free, 300 on Pro, 1,000 on Ultimate and 500 per license on Business. A message is one question to the assistant or one use of an AI feature. AI stays off until your workspace owner or an admin switches it on, and at the allowance it stops until the next month.